The video game streaming platform Twitch has just fired a warning shot at all potential harassers of Twitch users either online or offline. They have updated the way the “Application out of service” policy is written, divided into two categories. The first category covers someone who has been harassed on Twitch as well as outside of Twitch. The second category covers serious misconduct that poses a significant safety risk to the Twitch community “Even if these actions happen completely outside of Twitch.”
Extending the protection circle
We might one day view this moment as an important point in history. If what Twitch suggests today is true, they’ve just expanded their protection circuit beyond their online limits. Like a physical community, club, or even an internationally recognized country, Twitch now suggests that they will take action against those who seek to harm any of their members, either online or offline.
This is not the start of Twitch’s taking action against “gross and apparent misconduct that occurred outside of service”. But as Twitch suggested today, “They didn’t have an approach of this scale.”
How will Twitch handle this process
Twitch would not operate as its own police force, nor would it operate without the necessary intervention by government law enforcement authorities. According to a Twitch representative: “For behaviors outside of Twitch, we must rely more on law enforcement and other services to share relevant evidence before we can move forward.”
Twitch “brings in a much appreciated external investigation partner” who will support their in-house team “with these investigations.” The partner is what Twitch calls “a law firm with investigative expertise dedicated to independent workplace and campus investigations including those related to sexual discrimination or sexual assault.”
To participate in reporting harmful or inappropriate behavior, Twitch has a “Twitch Reporting Tool” as well as an email address on OSIT (at) Twitch.TV. List Potential crimes It can be found on Twitch now. This list will expand in the future.
Why is this important
This move shows that brands, social networks, and online communities of all kinds can take more responsibility for the people who make their organizations work. We’re not at the stage where any group online first will be able to replace the physical groups first we call countries – but maybe one day?