The PlayStation 5 launch was a natural milestone to launch new titles, some of which also cater to PS4 to keep world peace. Cross-compatibility, although nice, it does have some of its problems, especially when there are different versions of the same game for different generations of consoles. There is, for example, the somewhat confusing situation with Marvel’s Spider-Man, but the situation with the latest Call of Duty: Black Ops from Treyarch and Raven is both fun and annoying because it seems to confuse PS5 more than just gamers.
Call of Duty: Black Ops Cold War is available on both PS4 and PS5 but if you own both devices, you have the option to purchase both versions in one package. Given the backward compatibility of PS5 with PS4 games, it’s perfectly possible to have both versions installed on the latest console, that’s where the PS5 confusion begins.
Buying CoD: Black Ops Cold War from the PlayStation Store lets you choose which edition to download, and most PS5 owners will likely download the PS5 version. However, you can download both, but the side effect is that the game launcher will The default for running the PS4 version On the PS5, not the PS5 version. This is easy enough to fix but still unexpected
However, what is difficult to fix is the download issue. If, by mistake or on purpose, you only downloaded the PS4 version, then you obviously cannot download the PS5 version after it is caused by a queue error. The only solution, unfortunately, is to factory reset your PS5, which means re-download or reinstall everything all over again from scratch.
Perhaps these issues could have been avoided by testing and refining the user experience, like launching the PS5 version by default because maybe PS5 owners would prefer to try it out in the first place. Finding the download error before launch might have been difficult and hopefully this is something that can be fixed on the far side to save gamers from the pain of factory reset.